Support

Get help from ArnBooks.

Email the support desk for account access, billing, product bugs, or questions about the review workflow.

Email support@arnbooks.ai

Account or billing help

Include the email on your ArnBooks account, the page URL, and what you expected to happen.

Bug reports

Send the device, browser or app context, screenshots if useful, and the exact steps that reproduced the issue.

Bookkeeping workflow questions

Tell us which ArnBooks surface is affected and whether QuickBooks, receipts, or close packet output is involved.

Expected response

We aim to respond within one business day. Active Concierge onboarding questions may receive faster responses during the onboarding window.

Approval-gated support

ArnBooks can suggest categories, rules, and review steps, but it does not move money, file taxes, replace an accountant, or post to QuickBooks without the operator-approved path.